INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How to search products?

Search for products by entering the product name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the less products you will get in the results page. When you find a product you’re interested in, simply click the product name or the product image for more details.

What if I need to modify my order?

You can edit or modify your order very easily. You can do so by clicking the cart icon. From there you can add an item or empty your cart.

What if I need to change my shipping address?

You can change shipping address information by logging into your account in just few clicks.

How long does it take to receive my order?

We offer delivery within 2 ~ 3 days within the country and 10 ~ 15 days worldwide.

What is necessary for your refund?

There will not be any returns, exchanges and refunds if you do not like the product after its purchase. There must be an issue in the product to be eligible for the return, exchange and refund which must be shown in the photos in the email.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

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